We stand by our craftsmanship, but we know that from time to time you're bound to order something that isn't quite what you expected--maybe the color looks different than it did on your monitor, or maybe the fit isn't quite right. It happens to the best of us! Don't worry--we'll help!
All regularly priced items are eligible for return within 30 days of receipt. They must be returned to us at your expense, unworn, and in original condition. Please email us at email@example.com to work out the details (and so we can keep an eye out for your package). We will credit your original method of payment within two business days of receiving your return. Please note it may take another couple of days to actually post to your account, depending on your bank.
*Gift cards may not be returned.
**Sale items cannot be returned, but they can be exchanged as outlined below.
***You will be responsible for paying for your own shipping costs for returning your item. Those return shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for delivery or handling errors that happen with your chosen shipping carrier.
All items, including sale items, are eligible for exchange within 30 days of receipt. Please email us at firstname.lastname@example.org to arrange the particulars and make sure we have the correct items in stock.
If you are exchanging because of an error on our part or a manufacturing defect, we pay for the shipping both ways. If you are exchanging because you changed your mind, we ask that you pay the shipping back to us, but we'll ship your replacement item for free.
We're sorry, but we are unable to pay for any of the shipping costs related to exchanges outside the United States due to the high price of international shipping coupled with the relatively low price point of our items. If you want to place an order and you are unsure of your size, please ask! Helping our customers get the right size the first time is truly one of our favorite parts of our business. It is the #1 way we get to "meet" our customers and helps us get to know you!